Data protection
Delete account and data
You can request permanent deletion of your Macrovia account and all personal data held under it at any time. This page is reachable without signing in and without installing the app.
Deleting from the app
- Sign in at macrovia.app or in the Macrovia app.
- Open the Account page.
- Scroll to the "Your data rights" section.
- Choose "Request account deletion" and confirm by typing DELETE.
Deleting by email
If you cannot sign in, write to the address below from the email address registered to the account. We process the request after verifying your identity.
What is deleted
- your sign-in account, including in the authentication system,
- your profile, goals and settings,
- your meal plans, logs and progress data,
- your pantry and shopping data,
- your consent records and personal health data.
What is retained, and for how long
We retain only what the law requires (for example billing records until the end of the statutory accounting retention period) and aggregated statistics that cannot be traced back to you. The public recipe and knowledge library is not personal data and is unaffected.
How long it takes
Recording the request starts a grace period during which it can be revoked from the Account page. After the grace period the deletion runs automatically and cannot be undone.
Contact
For questions about data protection: privacy@macrovia.app